SLA

In today’s competitive economic climate, business uptime and redundancy is critical. RJ45 offers Server and Desktop SLA’s to ensure your network and resources are pro-actively managed and that downtime is minimised. When it does occur, solutions are implemented quickly and effectively.

Your SLA ensures your business receives top priority in any downtime situation, thus ensuring quicker problem resolution and maximized uptime. Prior to signing your SLA we will carry out a site survey to determine your particular requirements.