Support & Maintenance

Remote & on-site desktop & server support

Supplying solutions from your desk to your data centre to the world, our highly motivated and proficient team of technicians and engineers are able provide solutions to any problems you may encounter across a wide range of Microsoft server and desktop platforms, high capacity storage, Apple OS, IOS and many others.

Leveraging remote desktop technologies, we offer high level troubleshooting and diagnosis to address your IT problems with great speed. We also offer onsite support and service to businesses in the greater Cape Town area.

Proactive monitoring

Using the cutting edge in network technologies, RJ45 provides proactive monitoring on all servers and customer-related services, ensuring optimal uptime of your business critical systems. What does this mean for your business? Less downtime, less expenditure on crisis-management, and fewer unpleasant surprises. With proactive monitoring in place, RJ45 is able to swiftly react to potential downtime before it occurs.

Hardware & software sales

RJ45 is able to supply a wide range of desktop and server hardware and software, also including security products, to meet the needs of SME’s and corporate businesses. We are partnered with some of the most reliable suppliers in the country and offer competitive pricing.

Our core focus is top Gartner quadrant solutions (like FortiGate firewalls), SuperMicro server hardware, and a vast range of top-class desktop and laptop products from respected brands such as Nutanix, Riverbed, Microsoft, Trend Micro, Lenovo, and many more. We have internal Microsoft licensing specialists handling everything from SPLA to Open Licenses.

In addition, RJ45 can offer domain registrations, as we are an accredited registrar with ZA Central Registry and Domains Made Easy, to cover both local and international domain requirements.

Local & remote backup services

RJ45 specializes in securing your critical data both on-site and off, offering failsafe disaster recovery services. Using trusted and proven solutions like Microsoft Data Protection Manager, Microsoft Azure Backup and Vembu StoreGrid, we are able to tailor your backup solution to your needs and your budget.

How Can we Help You?

If you are looking for a one stop shop to secure your network, monitor and maintain your critical systems and servers, resolve your users’ desktop issues and ensure your critical data is safely backed up, contact our office to arrange an assessment and a quote.